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Shipping & Returns

General Information

We assemble and ship our products out of Denver, Colorado.  Orders received via this website shopping cart or sent by email to will nearly always be shipped within one business day.  If you urgently need an item please give us a call and we'll do whatever we can to get it express shipped to you.  


Our warehouse is closed on the following days in 2017:


President’s Day – Monday, February 20th

Good Thursday – Thursday, April 13th

Good Friday – Friday, April 14th

Memorial Day – Monday, May 29th

Independence Day – Monday, July 3rd & Tuesday, July 4th

Labor Day – Monday, September 4th

Thanksgiving – Thursday, November 23rd & Friday, November 24th

Christmas – Monday, December 25th & Tuesday, December 26th

New Years – Monday, January 1st & Tuesday, January 2nd



We can ship to virtually any address in the world.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  A full version of our Limited Warranty is here.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.